Who's a good boy? Carry your best friend around all day so you don't miss him to much until you arrive home!
EUR 37 to 45
UK Men 4.5-11
UK Women 4-10.5
US Men 5-11.5
US Women 6.5-13
Once the purchase is completed, you will receive an automatic confirmation email. If you don't receive it, contact Bou Market customer service. When you complete a purchase, we will send you a confirmation email with all the details of your order. As soon as the order is shipped, you will receive a notification with the tracking number. All orders sent have a tracking number. Shipping costs and expected delivery time are as follows: Portugal - Mainland 1,90€ - Standard delivery (1-2 working days) Portugal - Madeira and Azores islands 1,90€ - Standard delivery (3-5 working days) As soon as the order is shipped, we will send a confirmation email with the corresponding tracking number. This number will let you track your order through the entire shipping process in the corresponding website. If, for some reason, you don't receive your order but the tracking information states that the package was delivered, My Travelling Socks will not be held responsible for it. We promise to make our best effort to try to understand with our partner if there was a specific problem but, if no solution arises from that contact, we will not refund any amount corresponding to the order.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 15-day return policy, which means you have 15 consecutive days after receiving your item to request a return. To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Starting a return To start a return, you must contact us at email@example.com. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at the e-mail mentioned above. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned like custom products such as special orders or personalized socks. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns on gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. My Travelling Socks does not take responsibility for the unavailability of products to be exchanged in returns. Shipping and handling costs are not refundable, creditable or exchangeable. My Travelling Socks will not provide return labels and the customer is responsible for the entire process and costs of returning the product to us.